Terms of Service

Last updated: November 10, 2026

These terms apply to the SAWA website and to the platform we use with our clients (client portal, chat and review links). By using them you agree to these terms.

Services

We provide content production, social media management, Meta advertising, photography, brand identity and websites, as set out in the agreement or proposal sent to you. Scope, prices and timelines are in the agreement and invoices.

Accounts and links

Your portal link is private — do not share it with anyone who should not see your work; if it is lost we revoke it and issue a new one. Access to your Meta accounts is granted by you as a partner from your own Business account, and you can remove it at any time.

Content and approval

We never publish to your accounts before you approve. You are responsible for having the rights to the materials you give us (images, logo, text, music). Once paid in full, delivered work is yours unless the agreement says otherwise. We only showcase your work or story on our website with your consent.

AI and results

Ideas, analyses and scores produced by the platform (some by AI) are recommendations to support decisions, not promises. No one can guarantee that a video will go viral, or a number of followers or sales.

Third-party platforms

Our work on Facebook, Instagram, WhatsApp and other platforms is subject to their terms. If a platform changes its rules or suspends a feature or account, we will handle it as best we can but are not responsible for its decisions.

Payment and termination

Payment is due per invoice. You may end the engagement according to the notice period in the agreement, and we will hand over your paid-for files.

Limitation of liability

To the extent permitted by law, our liability for any damage is limited to the amount you paid us for the work concerned.

Governing law

These terms are governed by the laws of Lebanon.

Contact

• WhatsApp: +96181742080
• Contact form: sawa.team/#contact